My Average Days On Market??

I HATE getting asked that question.  Not because it is longer than average, but because that info is sooooo easily manipulated by Realtors today that it has no real meaning.  Plus, it doesn’t really give a good indication of how good a job a Realtor will do at selling your house.

See, Realtors are the ones who enter the date a listing goes pending.  Realtors are also the ones who can delete a listing and put it back on with a new MLS number, making you think it is a new listing.  When it sells, the report they can print and show you DOES NOT SHOW the days on market from the previous listing!!  They can do the same thing with price changes.  I have seen several times on LBAR where the price of a listing was reduced the same day it went pending.  Then, when it closes, it shows that the house sold for 100% of the asking price.  That is a way to be able to tell prospective sellers that you get a higher that normal List-to-Sale percentage.  It is all a game, and one I don’t play.

I have no idea what my average days on market are at the moment.  To be quite upfront (as I always am), I have sold several houses very quickly and some take what seems like forever.  Last summer, I sold one before it even hit the MLS just by networking.  When I get asked about things like this, I usually tell people about the ones that I have sold fast and the ones that have taken a longer time.  Then I tell them I put the same effort in all my listings.  The difference in one that sells fast or slow has a lot to do with the house and the seller.  An over-priced listing is going to take a longer time.  One in a poor school district will take a longer time.  I then tell them that every seller who has taken my advice about price and work that needs done has sold their house quickly.

So, what is a consumer to do when a Realtor can quote manipulated statistics?  I say ask them questions that make them think.  How about asking them what they are going to do any different from the next agent.  Maybe ask how they get  their clients.  If you hear the word referral, that means that they did a good enough job that somebody promoted them to a friend/family member.  Most agents just think about marketing when they are on a listing appointment.  Ask them questions about what happens AFTER you get an offer on your house.  What is their negotiating strategy?  How do they usually handle inspection repair lists?  What do they do to make sure the buyer’s loan is getting done?  The goal is to get to the closing table with as little drama or surprises as possible. 

And if you do ask about their average days on market, be sure to ask if that includes their deleted listings.  Also ask how far back they went in history to average those numbers.  They could have had two that recently sold fast and are quoting you just the average of those two.

Dancing with the Stars? No, Dancing with Realtors (who have two left feet!)

Sometimes I feel like I’m the professional dancer on “Dancing with the Stars” who gets paired with somebody who just can’t dance.  No matter what you do, you’re in a tough spot since you are limited by your partners ability.  It is the same way when working with another realtor as you dance to the closing table together.

I recently had a deal where my buyers made a decent offer on a house.  To sweeten the pot, we decided to check the inspection paragraph that said we had so many days to do a home inspection and would either stay in the contract or give written notice that we wanted out of the contract depending on the inspection results.  We would not ask for any repairs at all.  I like to do this sometimes if the buyer is wanting to get the lowest price possible or if they want to have control of the quality of the repairs and can do them after we close.

I gave the offer to this agent, and told her we had checked what is commonly called “Box 2” for the home inspection.  At that point, the listing agent tells me that the seller will do any major repairs that need done.  (I found that odd……kind of like playing poker and announcing you only have a pair of twos right before the other player places their bet.)

Turns out the house needed a new furnace and the typical laundry list of minor stuff you see on just about any inspection report.  My clients decided not to take the house.  The sellers offered to first pay for half a new furnace, then a whole new one.  My people decided they still didn’t want the house. 

When I called the listing agent to tell her that we wouldn’t be taking the house, she told me she didn’t see how we could get out of the contract.   She said it with a tone like she was a hunter who had just trapped an animal.  Trying to be nice, since you never know when you’ll work with the same agent again, I asked what made her think that?  She told me that since the seller was willing to replace the furnace, we didn’t have a legitimate way to get out of the contract.    I reminded her that we checked “Box 2” for the inspection paragraph on the contract.  She agreed with that.  At this point, I am wondering why we are both using the same part of the contract to justify opposing positions.  Well, that is an easy question to answer.  She has never actually read “Box 2” of the contract.  She told me she thought “Box 2” meant that if the seller agreed to fix anything major, the buyer couldn’t walk away.  I was driving at the time (glad my car has Bluetooth), but I pretty much quoted her what “Box 2” said from memory while merging on the interstate……see, I’ve read the contract.

So, here I was trying to dance with somebody who didn’t even know she had feet.  I totally feel for her clients because how could they have known the terms that they agreed to if their own realtor didn’t??  FYI, that contract is the same one that all 2000+ realtors who are LBAR members use and has been for as long as I can remember, so it isn’t like she has an excuse for never having actually read it.  If you ever have a chance to interview agents, ask if they have read the contract.  If there is ever a problem in a real estate deal, any broker, mediator or judge are going to use the terms everybody agreed to when settling a dispute……so it is pretty important!

29 words that SHOULD be on any Short Sale contract

You ready?  Here it is:  “Buyer may void contract at anytime prior to 3rd Party acceptance.  All parties agree to sign release to that effect with the earnest money being returned to the buyer.”

There, that wasn’t that hard at all.  Seems pretty simple doesn’t it.  Makes sense too! That right there solves the problem we have all heard so much about short sales.

By adding that clause to any short sale contract, it keeps the buyer in a position where they can keep looking for a house while they wait and wait and wait for an employee of the lender to deal with their offer.  I’ve heard of people who waited like 4 months before they even get a counter offer from the lender.  Some people (including myself) have had the short sale process take so long that the house ends up getting foreclosed before the lender works out the short sale.

The bottom line is that short sales are a miserable experience for the buyer.  Often, they don’t work out at all and the poor buyer has missed out needlessly on other houses they may have wanted. 

I hope I have just started something that will become standard practice to realtors across the country.  It’s the right thing to do for buyer-clients.  Listing agents might not like it much, but since the seller is already in pre-foreclosure and isn’t going to walk away from the sale with a penny, they will agree to it.  The listing agent knows that if they don’t get a contract from somebody, the house will be foreclosed and there won’t be any commission check, so play tough or be on the lender’s schedule.

When more isn’t worth more

“But nothing on 5 acres has sold for that!”

“But my listing is 1000 square foot bigger!”

Both of these were replies from other agents when they asked what I thought of their asking prices.  I hate to give feedback to agents.  Very few are appreciative when you tell them the truth.  When I get an agent that is argumentative, I like to save their listing in my cart and see how close I was to its eventual sale price.  I’m almost always pretty spot on. 

I am working with a client who wants at least an acre in a rural setting, but is willing to have more acres.  Like most people who want to live in the country just to have some space, the actual size of the lot doesn’t really matter.  If 1 acre gives the same degree of privacy and function as 5 acres, most of these buyers don’t care.  I mean, hello, it’s not like they are going to farm it.  Yet, an appraiser will add/subtract value for having more or less land when appraising a piece of property like this.   That’s why you often see a realtor brag that the asking price is less than a recent appraisal…..It’s cause the market cares more about the quality than they do the quantity.

I am working with another client who is wanting to buy an affordable house downtown.  We’ve been looking at houses on the north end of downtown, which takes somebody who loves old houses and the downtown vibe more than they hate the crime that will be around them.  Let’s face it, few people with families are willing to live in an area that looks like it could be on that show “COPS”.  I’m not trying to say this is right or wrong, only that the buyer pool for most of the cheaper houses downtown is going to be a single person or a couple.  To those buyers, square footage doesn’t really matter.  They care more about the character of the house and how close it is to the places they want to go.  If they can get all that in 1200 square feet, all the better cause it means less to heat and cool…..which is a big deal in hundred year old houses with no insulation in the walls!  Again, an appraiser is going to add or subtract for square footage differences, but again, the market doesn’t seem to care.

Most realtors approach determining value in a purely mathematical way.  We all have these sheets of paper with values for things like a square foot of space, a bathroom, a fireplace, etc.  We all cut and paste value when comparing similar houses to one we are about to list.  Most agents stop there.  I can’t tell you how many times I have been in a deal where the listing agent says something like “I can’t believe we didn’t get more for this house, all the comps were much higher?”  That always tells me an agent doesn’t know the market……which is really about what buyers like and don’t like.  See, we don’t have anything on that sheet of paper for subtracting value for things like a half bath in an awkward spot, a bad paint job, a steep driveway, being on the main drag through the neighborhood, or having the ugliest granite counter tops known to man.  We also don’t have anything on that sheet saying how much value to add for having awesome closets, a private lot, great landscaping, etc.  Those are all subjective things.  Things you only learn by spending a lot of time with buyers.  That is why I always say the best listing agent is one who also works with a lot of buyers.

Changing Realtors? Do it for the RIGHT reason!

I was flipping through listings the other day and I noticed a house I have seen before is now listed with a different agent.  Having seen the house, I knew exactly why it didn’t sell with the first agent:  Price.  It was a nice house, but it didn’t have anything that would put it at the top of any buyers list.  The deck was smaller than you typically see in that neighborhood,  the driveway was sloped, and it had an unfinished basement when most you see in that neighborhood are finished.  Another house around the corner just sold for a mere $15k more than the asking price on this one.  It had a finished basement, an extra bath, and granite counter tops.  Which would you pick?

Since the house didn’t have anything to WOW buyers, about the only thing a realtor has left in the arsenal is price…..and it was clear the sellers weren’t budging since the new agent had it at the same price that didn’t attract buyers with the previous agent.  To me, it was sad since the original listing agent was actually quite good at marketing houses.

I see this all the time.  Sellers think switching realtors is somehow magically going to convince a buyer to make an offer on a house they don’t want.  I mean, if your agent is actually doing a decent job and you are getting showings, the problem is either with the house or the price……..both of which are something only the seller can fix.  If you get no showings, buyers/agents knoooooooow your house is over-priced.  You get showings, but no offers?  That means that buyers/agents think your house could be worth the asking price, but change their mind when they see it……meaning your house has some fatal flaw or doesn’t show well.  All a seller can do is improve the house or reduce the price.  No amount of marketing can convince a buyer to want your house as long as there are better houses out there for them.

Want to know some reasons when it is a good idea to switch agents?

*When you look online and notice your realtor has not only your neighborhood WRONG, but the zip code too!

*When you look online and the house number is WRONG!

*When you look online and your realtor hasn’t posted pictures after MORE than a week!

*When your realtor NEVER calls back an agent who wants to show your house!

*When the showing instructions for other realtors says to give notice so the seller can remove a dog and the house has been vacant for months (and your agent still doesn’t change it even after another agent brings that to their attention.)

Can you believe I ran into all of these situations just in the past couple of weeks?  Just yesterday I was at a house with a cash buyer.  The house number was wrong, but I found it.  The showing instructions were to “Leave Message & Show”, which I did.  When I got to the lockbox, there was a special code I needed to enter after my PIN number, which wasn’t mentioned.  Of course, when I called the office, I gave them the actual address for the house rather than the one the agent had online, so the office couldn’t find it.  Meanwhile, my clients are just wondering around the outside of the place, hoping we can get inside.  What did we do?  We left.  We went back later when the agent called me back.  That seller almost missed a showing all because their agent made a lot of careless mistakes.