Picked my listing to buy sight-unseen…..WHY?

I’ve always told people the goal of a listing’s pictures and marketing remarks was to sell a showing, not to sell a house.  LOL, looks like I have been a little wrong because I just had one of my listings sell to a buyer who has NEVER SEEN THE HOUSE.

The buyer is from out of town and only based his purchase decision on pictures and marketing remarks.  I had plenty of professional pictures.  Besides putting comments with each picture, this is what I said about the house:

” Ok, so I’m with the photographer getting pictures for this house, and you know what I’m thinking about? I’m thinking about how easy it would be to live here. This one isn’t just about good looks & move in ready condition. I can really see you living here & appreciating the seldom seen features that you would grow to appreciate more & more. Like what? Look at the kitchen. Count the cabinets. Not only a lot of them, but you’ve got drawers for big pots & sheet pans. Eating? Options are the island, the breakfast area or the dining room that offers a panoramic view of the whole first floor. Big Laundry room. HUGE bedroom upstairs that could really be used for anything….even an upstairs Family Room. The wide tiled hall between the garage & kitchen would be a great spot for cubbies. The driveway is flat & there are no houses behind you. You’re all the way back at the end of a Cul-de-sac. Listen. Silence because you back to a farm, but, you’re 5 minutes away from the by-pass.

This house had been listed with another agent right before I got it.  It is a very nice place, but like I usually do, I asked the sellers to make a few adjustments.  We rearranged some furniture, cleared out a few things.  The bathroom had stained wood cabinets and matching panels around the garden tub.  The edges of the wood were a bit worn.  Not bad…..unless you are trying to sell your house in a market where buyers think a house has to be perfect.  Simple solution was to paint them white.  What a huge difference it made.  I think I told them to paint the bathroom a beachy blue color too, unless I am starting to confuse my listings!  Any way, the bathroom and the whole house looked amazing once the seller got all the work done.  (I think my next blog post might be about how the seller has as much to do with the success of selling their house as anything else.  Even in the terrible market of the past, I could sell any house if the seller would take my advice on price and presentation.)

I am sure this buyer studied every house that looked interesting to him.  I can’t help but think that the extra effort I spent to present the house and explain its unique features made it easier for him to make a decision.  Don’t you feel sorry for the sellers whose houses were poorly presented?  They might have been perfectly nice houses, but to a guy who was going to buy without seeing it, they didn’t stand a chance.

Want to know what LEXington buyers are doing??

The real estate scene in Lexington sure is changing.  Guess it always has, but this years it seems to be doing it quicker.

What’s hot and what’s not has been pretty static around here for a long time.  Other than Kenwick getting trendy and all the flopped new downtown condo projects, this town has always been about the middle of the road, safe and predictable neighborhoods in decent school districts.  People who wanted older houses wanted in 40502 or the older neighborhoods on the south end of town that were inside New Circle.  People who wanted newer homes looked around Man O War.  There was always plenty of new construction going on all over town.

Now it seems that new construction has slowed down.  You’d think since we are running out of room inside of Fayette County, that new construction would be on fire right now.  Especially after all the slow years of the bad market.  It did bounce back strong in 2013, but has slowed since.  All the national news I read about it indicates the same is happening everywhere.

I am seeing more and more people wanting older houses.  They are rejecting the cookie cutter neighborhoods.  Many are considering neighborhoods on the north end of town.

All this is pretty interesting to me, both professionally and personally.  I have to keep up with it so I can give my clients the good advice they deserve.  I also like to think about why we are seeing this shift?

I think a lot of this has to do with shows like Property Brothers and sites like Houzz.com.  People want a house with character more than ever now.  After several years of a bad economy, people now feel safe to renovate their houses.   I think people are spending more time at home due to being so connected online.  It only makes sense that people want to create their own oasis to be in while they spend all their time connecting with the world through their phones.

I once had an out of town client tell me that the Lexington market is very broad but not deep.  We tend to have the same 10 floor plans build by the same builder throughout all of Lexington.  It is almost like 3 easy step:  1)  Pick your floor plan.  2)  Pick which part of town you want to be in.  3)  Pick if you want that house to have been build in the 90s or 2000s.   I had another client from New York tell me he wanted a contemporary or modern house.  He didn’t get one because we have so few.  People today are just not excited about living in a modern day Levittown.  (Google that if you don’t know what I mean.)

Lexington doesn’t have the sprawl like a real city does.  We keep adding people but we don’t expand the geographic boundaries of the town.  That means more density, which means more traffic.  People are wanting more than ever to be closer to amenities they frequently use.  That is one reason the older neighborhoods are doing so well right now.

As prices have returned to 2005 levels but wages have not, you don’t get as much for your money.  That is why we are seeing some people look on the north end of town.  You get more for your money there.  This is especially true for many first time buyers.  An older house on the north end of town is a real bargain today.   Also, the north end of Lexington is a great spot for younger buyers who want to be close to all the new spots along North Limestone.

Well, I’m over 600 words now.  I could go on and on.  Bottom line is that buyer tastes are shifting in this town and it is kind of exciting to me.

Advice on TODAY’s Market

Such a funny market.  All the realtors I know, and the media, are saying we have a shortage of listings.  Not the case.  There are a lot of listings out there in any price range.  The issue is few people want them because they are not move in ready.  This is the pickiest market I have ever seen.  Buyers are super price conscious too.  If your house is not priced right and move in ready, you might as well not even have your house on the market.

Also, your best shot of selling is……IMMEDIATELY!  Yeah, if a house makes it past the first few days without at least one offer, then you should be nervous.  Everybody is rushing out to see new listings like it was a 911 call.

I’ve got a theory here.  Back not too long ago, a buyer had to typically sort through all the existing listings to find the handful of new ones.  They might see the same house every day as they did this and eventually be like “Well, I’ve been on the fence about seeing that house for a few weeks and there is nothing else to see right now, maybe I should go see that one?”  I don’t think many are doing that.  Heck, I don’t think many are seeing anything but new listings.  Buyers can set up their own searches now and I think most are only viewing new listings.  They sort through the new listings, see the ones they like, discard the ones that don’t interest them and never look back.  That makes for a polarizing market and shows how important it is to get price and presentation right from the get go.

Another reason I think this is the number houses that have come back on the market after selling immediately.   There are several houses I am watching that sold as new listings but the deal fell apart for whatever reason.  Then the house sits there forever like that last piece of pizza at a buffet.

And if you are a buyer caught up in multiple offers, remember what I have always said…..there are other issues more important to a seller than money.  Few times do I ever see one buyer going a lot higher in price than the other buyer.  Often, the difference between the highest and second highest offer is maybe $1000.   So, do something like make your offer where you will inspect the house but will not ask for any repairs, or let the seller pick a closing date that works for them.  Does this work?  Yes.  I am typing this from my home office.  I got this house 3 years ago the first day on the market and beat out several other offers, one of which was cash and full price.

What Realtors need to hear

So much of my industry is about growing your business.  How to get more leads.  All the places you should go online to try to hook up with buyers or sellers.  How to use Zillow to get more work.  More work is what it is all about.  More more more.

It is never about being a great realtor.  Nobody sees the old school benefit of making your first priority taking care of your clients.

Since I have always wanted to be one of those motivational guru real estate dudes who tells large audiences of realtors what to do, I think I’ll share my story/POV/Logic behind how I do things.

From the beginning, I never wanted to be the agent that sat in the office and licked the back of stamps, sending post cards to everybody I knew.  I wanted to “Do” real estate.  That was the business.  The business was not about promoting my business.  People thought I was crazy.  I probably am a little bit, but that has nothing to do with the model of real estate I was incubating in my brain.

What did I do instead?  I studied the market.  I already knew the neighborhoods having lived here for so long.  Also, when I got a client, I wanted to keep them for the rest of their life.  I wanted them to be so excited about me that they told friends/family members about me.  What I had to do to earn that was put their interests above mine, protect them, fight for them, etc. It is all about trust, wisdom and experience.

Did any of this happen over night?  No.  It took about 4 years in a terrible market,  But it did happen.  Last year about 75% of my work was repeat clients and referrals from past clients and LEXpert fans.  This year so far, I have 24 deals pending/closed.  Only 5 of those came to me without somebody recommending them to me.

So, my advice to new agents that might be reading this:  Wake up every day and do whatever work you need to do to push your deals one day closer to a closing.  Care about your people.  Don’t worry about trying to get the next deal.  I know in this business you wake up everyday unemployed and have to always look out for new work, but focus on what you have in your hand right now.  Advertising and social media are okay to use, but if you are not going to be the best agent you can be, I sure hope you always have a stream of new people…..because you will never get repeat business and referrals.

Be the best agent you can be and watch what happens in a short period of time.  It’s a simple old school model of putting others first and giving them the attention they deserve.  And it works!

LEXpert first time buyer advice

The most important house you buy will be your first one.

It will be the one that sets you up for the next house and the next one and so on.  You want to carry as much equity into your next house as possible.

Buy a good one and it should be easy to sell when you want to move up or take that dream job out of town.

Buy the wrong one and it can be like having an iron ball shacked around your leg.

The hardest thing for most buyers, especially first time buyers, is to think about the exit plan.  One day, you will want to sell your house as much as you wanted to buy it.

Here are some unchangeable features that are often deal killers:

1.  Steep driveways.  Kids can’t play.  Nobody wants to slide down it in the winter.

2.  A bunch of small rooms.

3.  A busy road, either in front or back.

4.  A sloping backyard.  Slopping downhill from the house is a little better than sloping uphill.

5.  Noise.  Could be a bus stop, traffic, a train.

6.  Lack of privacy.  People do not want to be in their backyard and feel like they can’t scratch their butt without a neighbor seeing them.

Keep in mind that in a fast market, ANY house will sell.  We are in a market like we were in 2005 where there are not a lot of choices.  Buyers are feeling happy to get any house.   Many people who bought 2nd tier houses back then realized their mistake in the bad market of 2007-2012.  Just because the market is hot now does not mean it always will be.

If you are a home owner who has a 2nd tier house, then now is your time to sell it!