repair list

A bridge not to burn

by John Rice

We are back in a market where buyers want to test sellers and see how far they will bend.

Used to be that the average List-to-Sale percentage was about 97%. That means that the house sold for 97% of the list price. As the market got hot right before COVID, it inched up. During and immediately after COVID, houses were selling for no less than full price, many going for 10% or more over the list price.

Those days are gone. I occasionally see a house that will go for slightly over the list price. That is only for super amazing houses that got multiple offers immediately. Short of that happening, full price is about the best a seller can expect and not a whole lot sell for that.

I have had many sellers this year get super discouraged when we finally got an offer. Most will tell me they don’t even want to reply to it. I tell them that it doesn’t matter what the initial offer is. What matters is how high the buyer will go. Most of the time the buyer will end up paying an amount that the seller is satisfied with.

If a buyer offers 92% of the list price, odds are they will go to 96%.

If a buyer asks for $5k in repairs after a home inspection, odds are they will settle for $2500.

It is crazy how predictable this is. So much so that when I get an offer or a repair list, I am usually correct on where it will end.

So, if you are a seller, be prepared for this. Don’t be offended. Don’t reject the offer or burn the bridge. Keep playing the game until it is over. Odds are you will be glad you did.

NEVER sell your house “As-Is”

by John Rice

Why? It can keep people from wanting to see your house. Plus, nobody knows what it really means!

Let’s clear the air first about what it means. Did you know that ALL houses are sold “As-Is”? The contracts all the realtors use in my area say on line 202 that the buyer is purchasing the property “As-Is.” That means just as they see it and where they see it. The house is going to stay there and no warranties, no promises of something happening differently in the future are expressed or implied……So reason #1 to NEVER sell “As-Is” is because you already ARE selling “As-Is.”

I have had several buyers in the past tell me that they were interested in a house but saw the seller was selling “As-Is” and didn’t know why. A lot of buyers think that means there is some big issue the seller knows about and wants to pass their problem on to the buyer…..So reason #2 to NEVER sell “As-Is” is because it scares off buyers from even coming to see your house. It is hard to sell a house to somebody that won’t come see it.

Somehow, “As-Is” has come to mean that the seller prefers to not negotiate any repairs after a home inspection. Wise realtors say something like “Seller welcomes inspections but prefers to not do any repairs.” Still, I say there is no need to even do this. Just as the price is negotiable, the inspection terms are negotiable as well. The contracts in my area say that if the buyer elects to do a home inspection, they have the option to ask for repairs. It also says the seller has no obligation to do any of them…..So reason #3 to NEVER sell “As-Is” is because you as the seller do not have to do any repairs. There is no need to state this to a buyer before they even see your house and know if they want it. This is something that can come up during the contract negotiations. If you were on a dating app, would you put on your profile that you’re lactose intolerant and have bad breath? Of course not. The goal of presenting the listing is to get a buyer to schedule a showing. Nothing else.

The repair list shouldn’t be like playing Marco Polo

by John Rice

Most people think all a realtor does is open doors, fill in the blanks on the paperwork and cash checks. Sad thing is that there are a lot of realtors who think this too.

Not me.

The ultimate goal is the get the best terms for my clients and make the process as smooth and drama-free as possible.

I recently had a situation where my drama radar was going off so I made some moves to prevent it.

I got a repair list on one of my listings. The issue was the wording on the repair request for an air conditioner. The other realtor stated what the inspector found and pretty much just said fix it. The inspector stated that the air conditioner was only producing a temperature difference of 9 degrees. Now, I knew what the intent of the buyer’s request was. They wanted a normal working air conditioner. But at what point would they find a repair acceptable? If my buyer fixed it and it was only 10 degrees, would that be okay? Who knows? I never liked playing Marco Polo when I was a kid. I don’t like finding Waldo. I also don’t like the “I see something you don’t see and the color of it is” game. I am definitely not going to play those games with a repair list.

My Dad is retired now from being an attorney, but he is still a brilliant man. Back in 2005 when I was writing my first ever repair list, I consulted him on the wording. I think I did what most realtors do, which is to state the problem and just say fix it. He told me two things which I have never forgotten and try to share as often as I can with other realtors so our industry improves:

  1. Write a repair to be done to achieve a goal rather than for a task to be performed. Why? You can sometimes do a task which doesn’t achieve the goal. When that happens, you have no recourse because you asked for a task to be performed and it was done as you requested.
  2. Write EVERYTHING so clearly that a third party could read the contract, addenda or repair list and know exactly who was to do what and what the agreed upon outcome should be. That third party could be a judge or mediator.

So, when I read this one repair item, I knew there was no specific outcome requested. There was no verbiage saying that “If the seller does this with the air conditioner, the buyer will accept it.” The effort to get this right at this point may have saved some last minute drama right before the closing. When my seller has packed up and moved out, and the buyer has packed up and made moving plans is NOT the time to discover that we had a difference of opinion on what was expected.

Ultimately we agreed upon wording that said the air conditioner had to cool within industry standards, which is a minimum temperature difference of 15 degrees.

When to walk away after the home inspection

by John Rice

The home inspection is the toughest part of a sale I think.

It can be hard to get past the condition, even a house that inspected pretty good, since your inspector gave you an entire book containing everything that is wrong with what is about to be the biggest purchase in your life.

What I try to tell my buyers is that no house is perfect. They are all in various stages of Mother Nature trying to destroy the home and reclaim the property. Everything has a life span and given enough time, everything on a house will need replaced or some maintenance.

I’ve probably been the Buyer’s agent on well over 400 inspections and gotten repairs lists for hundreds of listings I have had. Know what I have found? Most of the issues that turn up from a home inspection are either deferred maintenance or things that the inspector noted were done a little less than textbook perfection.

Here are some things that are on almost EVERY home inspection report: Windows or door that need caulking, faucets that drip, loose outlets, cracks in sidewalks and driveways, downspouts that are not out far enough away from the house, air conditioner condensation lines that drain too close to the house. Minor plumbing issues are common. Minor electrical issues are common. Often the flashing on a roof needs some attention. Older houses tend to not have grounded outlets. Few houses have weepholes in brick to allow moisture behind the brick to escape. Few houses have flashing where a gutter ends at an exterior wall to prevent water from splashing on the side of the house………and the home inspector I recommend always seems to find loose toilets, lol!

I think the hardest thing for buyers is that they think they have picked a loser house when they have 20-30 of these common issues. It is easy to assume that the house you picked to purchase is the only one with these issues. That you can walk away from this one and the next house you buy will be perfect. I don’t know how successful I have been at convincing my buyers of this, but I normally tell them that 80-90% of the same issues found on their house will be found on any house. I have also joked that there needs to be a rule that the inspector has to inspect the Buyer’s old house first, and anything found at their old house can’t be asked to be repaired at their new house.

Since the topic of this is when to walk away, I guess I better get into that.

If you are a first time buyer or don’t have a lot of money, I guess you walk away if the the big ticket items don’t have much of their lifespan left. If you have a 22 year old roof and won’t have any money to replace it in the next few years, it might be best to walk away.

If you have a house with a problem such as a major structural issue that will impact your ability to sell the house to the next buyer when you move, might be good to skip that house.

When I bought my current home, I had it inspected. It had all the usual issues. I did the inspection type that is very common in this hot seller’s market: I could inspect it but wouldn’t ask for repairs. I would take it or leave it. I of course chose to take it because to be honest, I loved the property so much that there wasn’t anything that was going to deter me from living there. I had all the usual items. Being a landlord, realtor and middle aged man who has owned lots of homes, there was nothing that scared me nor surprised me. It was just a “To-do” list that I prioritized and am getting it all sorted as I find time. Which brings me to something else I tell my buyers. If you will encounter pretty much the same items on any house, why not just stick with the sale of the one you fell in love with after looking at all the other houses you had to pick from? This is especially true in today’s market where you have so few choices and odds are you will pay even more for the next house as prices go up while you wait for it to come on the market.